Shipping and Dilivery
Shipping Policy
Thank you for shopping with us! We are committed to providing you with the best shipping experience. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from our website.
1. Processing Time
- Orders are typically processed within 2 business days (excluding weekends and holidays) after payment confirmation.
- During peak seasons or sales events, processing times may be slightly extended.
- You will receive an email confirmation with tracking details once your order has shipped.
2. Shipping Methods & Delivery Time
We offer the following shipping options:
- Standard Shipping: estimated delivery within 5 to 7 business days.
- Express Shipping: estimated delivery within 2 to 4 business days.
- International Shipping: Estimated delivery within 7 to 14 business days (customs processing may cause delays).
3. Shipping Fees
- Shipping costs are calculated at checkout based on destination, shipping method, and order weight.
- We may offer free shipping promotions for qualifying orders.
4. International Shipping & Customs
- We ship to select international locations.
- Customers are responsible for any customs duties, taxes, or import fees applicable in their country.
- Customs processing times may vary and are beyond our control.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your shipment through our website or the carrier’s tracking system.
6. Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Certain items may be restricted from shipping due to local regulations.
7. Lost, Stolen, or Delayed shipment
- If your order is delayed, please check your tracking information and contact the carrier first.
- We are not responsible for lost or stolen packages once marked as delivered. However, we will assist in filing a claim with the carrier if necessary.
8. Returns & Refunds Due to Shipping Issues
- If your order arrives damaged, please contact us within 7 days with photos of the damaged package.
- For more details on returns and refunds, please refer to our Return Policy.
9. Changes to This Shipping Policy
- We may update this shipping policy from time to time. Any changes will be posted on this page with a revised date.
- By placing an order on our website, you agree to the terms outlined in this Shipping Policy.